You're Paying For Traffic That Disappears
Klaviyo is running. Retention isn'tYou pay Meta to bring them in. Most aren't ready to buy immediately. If your popup and welcome journey aren't doing their job, that paid attention disappears with them.
Attention DTC E-commerce Brands
We'll Add $40,000–$250,000 In New Revenue In 60 Days (Or You Don't Pay)
We build your email & SMS retention engine to turn the traffic and customers you already paid for into more purchases, higher AOV, and repeat orders.All without spending more on ads
The problem
Make Every Customer You Acquire Worth More
Nobody Owns Retention
No generic templatesA few old flows. Random campaigns. Tests nobody follows up on. Segments nobody uses. The account exists. Nobody owns the outcome.
You Shouldn't Have To Manage Your Email Agency
No mystery junior copywriter. No five day Slack repliesYour retention partner should understand your customers well enough to operate like part of your team.
The Heffly System
Our Retention Game Plan
CAPTURE → CONVERT → COMPOUND
See exactly how our system connects your popup, email flows, campaigns, SMS, and testing strategy.
Why Us
Why Choose Heffly
Built Around Your Customer. Not Our Template
Your customers don't sound like everyone else's. We dig into their reviews, objections, pain points, and buying behavior to create email & SMS that sounds like your brand and speaks to what actually makes them buy.
We're Lean On Purpose
No handoffs. No revolving door. The same team stays close to your account, learning your brand and customers deeper every month so we can move faster and execute better.
Built Once. Improved Forever
We don't build your flows and forget about them. We continuously test your offers, messaging, creative, timing, and segments to drive more purchases, increase AOV, and create more repeat orders.
Your free audit
Let's Find the Revenue You're Leaving Behind
Book Your Call
15–30 minutes. Understand your brand, customers, economics, acquisition, current retention operation and goals.
We Audit Your Entire System
We dig through your popup, Klaviyo flows, campaigns, SMS, segmentation, deliverability, subscriptions, and biggest revenue leaks.
Walk Away With Your Roadmap
We show you what we'd fix, what we'd prioritize, and where we see the biggest opportunities for more purchases, higher AOV, and repeat orders.
All Completely For Free
Even if we never work together, you'll leave knowing exactly what we'd do next.
BOOK A FREE AUDIT
Founder-led
by design
by design
About me
Hi, I'm Mahad
I built Heffly to give ambitious DTC brands the kind of retention partner I believed they deserved: senior attention, sharp strategy, and a team that treats every account like the business behind it matters.
We stay lean, learn your customers deeply, and connect every part of email and SMS into one system that gets stronger over time.
BOOK A FREE AUDITYour questions, answered
FAQs
How do we get started?+
It starts with a free retention audit. We'll dig into your Klaviyo account, flows, campaigns, popup, list, and offers to show you exactly where the revenue is being left on the table.
Will I actually see what's working?+
Yes. You'll get clear, simple reporting on email & SMS revenue, flow and campaign performance, and what we're testing next. No bloated dashboards, just the numbers that actually move your business.
What do you need from us?+
Access to your store, Klaviyo/SMS account, brand assets, and any existing offers or guidelines. That's it. We handle the strategy, copy, design, buildout, and ongoing optimization from there.
How hands-off is this for my team?+
Fully done-for-you. Once we're onboarded, we plug into your brand voice and goals and run with it. You'll only need to weigh in on key strategies, offers, and creative direction. Plan for under an hour a week.
How soon will we see results?+
Most brands start seeing new flows and campaigns live within the first couple weeks, with the goal of hitting meaningful, measurable revenue growth inside the 60-day window.
What's the investment?+
It depends on your list size, current setup, and growth opportunity. This is exactly what the free audit is for. We'll show you the numbers before you commit to anything.
What happens if you don't hit the target?+
If we don't add $40,000–$250,000 in new revenue within 60 days, you don't pay our management fee. We only win when you do.
Is Heffly a fit for our brand?+
We're built for DTC e-commerce brands that already have traffic, customers, and an email/SMS list that isn't being fully monetized. If there's room to improve flows, campaigns, and retention, we can help.
Ready when you are
Find the Revenue Hiding in Your Retention System
Book your free audit. We'll show you what we'd fix, what we'd prioritize, and where the biggest opportunities are.